Refund Policy

At HyIAS, we strive to provide high-quality educational content and services to our users. Due to the nature of digital courses and materials, we maintain a strict no-refund policy except in cases where we are unable to provide access to the purchased course.

Eligibility for Refund:

You may be eligible for a refund only if:

You have successfully placed an order but have not received access to the course/materials within 48 hours of purchase.

We are unable to deliver the material to unforeseen technical or operational issues on our end.

Non-Refundable Cases:

We do not offer refunds in the following cases:

You change your mind after purchasing.

You do not utilize or access the course after purchasing.

You face technical issues on your end (e.g., device incompatibility, internet problems).

You purchased the course by mistake.

How to Request a Refund:

If your order qualifies for a refund, please follow these steps:

1. Contact Us at Contact US with your order ID and details of the issue.

2. Our team will review your request within 3-5 business days.

3. If eligible, the refund will be processed to the original payment method within 7-10 business days.

We appreciate your understanding and support. If you have any queries, feel free to contact us at Contact US.